Welcome to the GlideSoul website.
Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
If you have a question that is not answered here, or if you would like more data about how we collect, use and store your personal data, you can contact us at any time by emailing firstname.lastname@example.org or writing to the Privacy Team at 167-169 Great Portland str, London, W1W 5PF, UK.
This website,www.glidesoul.com, is operated by Alion Consulting Ltd., trading as GlideSoul.
We collect, use and are responsible for certain personal data about you. When we do so we are regulated under the General Data Protection Regulations 2018 (otherwise known asGDPR) and we are responsible as ‘controller’ of that personal data for the purposes of those laws.
We collect and process only the data that is required to allow us to provide our services to you.
We collect personal data about you when you access our website, register with us, contact us, send us feedback, purchase products via our website, [post material to our website] and compete customer surveys or participate in competitions via our website.
We collect this personal data from you either directly, such as when youregister with us, contact us or purchase products on our website or indirectly, such as your browsing activity while on our website (see ‘Cookies’ below).
The personal data we collect about you depends on the particular activities carried out through our website. This data includes:
We use this personal data to:
This website is not intended for use by children and we do not knowingly collect or use personal data relating to children.
When we use your personal data, we are required to have a legal basis for doing so and we may not collect, store or use data about you that is not compatible with that reason. There are four valid reasons for our use of your personal data:
Your personal data will also be transmitted to third parties that we use to provide our services. We only allow our service providers to handle your personal data when we have confirmed that they apply appropriate data protection and security controls.
The third parties in question belong to the following categories: banking operators, internet providers, companies specialising in IT and telematics services; couriers; companies that carry out marketing activities, including social media organisations; companies specialising in market research and data processing; companies offering contact centre services; companies providing publishing and distribution services.
Under some circumstances, we may be required to disclose or share your data without your consent, for example if we are required by the police, the courts or for other legal reasons.
In all instances, we share only the minimum data required and we have agreements in place with all these partners to ensure that they treat your personal data with the same care that we treat it.
In order to provide our services and fulfil our contracts, we may need to share your personal data with parties located outside the European Economic Area (EEA). When we do this, we make sure that appropriate steps are taken to protect your personal data and your rights. By providing us with your personal data, you agree that we may transfer, store and process your data outside the EEA. Governments in certain countries such as the United States have broad powers to access data for security, crime prevention and detection and law enforcement purposes.
We and third parties, including our business partners and service providers, collect data about your use of our online services using cookies. Cookies are very small files that are sent by us to your computer or other device which we can access when you visit our site in future. Cookies help us remember who you are and other data about your visits. They can help display the data on a website in a way that matches your interests.
We would like to send you data about our products, features, enhancements, special offers, contests, events of interest, and one-off marketing promotions. Where we have your consent or it is in our legitimate interests to do so, we may do this by post, email, telephone, text message (SMS) or automated call.
We, or our third party business partners, may also ask you if you want to receive marketing if you enter a promotion or attend an event thrown or sponsored by us.
You have the right to ask us not to use your personal data for marketing. At all times, we will offer you the opportunity to unsubscribe from any service or update to which you have subscribed, if you change your mind. Whenever you receive direct marketing from us, we will tell you how to unsubscribe.
Under GDPR, you have a number of important rights free of charge. In summary, those include rights to:
For further data on each of those rights, including the circumstances in which they apply, see theGuidance from the UK Data Commissioner’s Office (ICO) on individuals rights under the General Data Protection Regulation.
To exercise any of these rights, you can sign in to your account, contact our Customer Care team by email@example.com or writing to the Privacy Team at167-169 Great Portland str, London, W1W 5PF, UK.
To ensure that the data of our users are not subject to breaches or illegitimate use by third parties, we will ask you to confirm your identity before carrying out your request.
We have appropriate technical and organisational security measures in place to protect the personal data you provide to us, prevent access by unauthorised persons and unlawful processing, accidental loss, destruction or damage. We limit access to your personal data to those who have a genuine business need to know it. Those processing your data will do so only in an authorised manner and are subject to a duty of confidentiality.
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
Third Party Websites
Our website may, from time to time, contain links to and from the websites of our partners, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Whenever we collect or process your personal data, we’ll only keep it for as long as is necessary for the purpose for which it was collected.
At the end of that retention period, your data will either be deleted completely or anonymised, for example by aggregation with other data so that it can be used in a non-identifiable way for statistical analysis and business planning.
If you believe that GlideSoul is processing your personal data in contravention of legal requirement, you can file a complaint with the supervisory authority responsible for compliance with the rules on personal data protection.
In the UK, the complaint can be presented to the ICO. More data on how to complain is available on the ICO’s website at https://ico.org.uk/.