We deliver World Wide!
Order before 1pm to receive your order within 2-5 working days. GlideSoul uses Royal Mail tracking service.
Order delivery times are provided as guidelines only. We cannot be held liable for any delay in delivery and the above time is as provided to us by the freight company.
Free Deliveries on all orders over 65£/95€*
UK, Ireland - 5.5€
EU - 15€
Canada - 15€
Rest of the world: 25-28€
*Selected countries only. Free deliveries are available for UK, Ireland and EU. Details are accessible in checkout.
Please be advised, through out the holiday season,orders won’t be shipped out on 24th, 25th, 26th and
31st of Decemberand 1st of January though our store will be performing as normal.
The delivery period maybe extended due to the Christmas holidays. For Christmas delivery cut off time check your local post guide lines.
Please be aware that extended delivery timeframes may apply during busy periods including Season Sale, Christmas, Black Friday and Cyber Monday.
Delivery may take an extra 1 to 3 business days than originally estimated.
We suggest you provide an address where someone will be available during business hours to receive your parcel as it is delivered.
If a business address is provided, we require the business name.
Once an order is marked as delivered by Royal Mail tracking, it is the customer’s responsibility to retrieve the order either from the local post office, the authority to leave location or the business address provided.
Please note that once an order has been dispatched, GlideSoul is unable to amend the delivery location or redirect your order.
Orders or parts of an order may be cancelled by our system for various reasons. Possible reasons include:
If your order is cancelled, you will receive a notification via email. Please be assured you will not be billed for any cancelled items.
Once an order is cancelled, it cannot be reprocessed and must be submitted again on our website. If you are interested in purchasing items similar to those unavailable, you may contact Customer Service for recommendations.
Our system is designed to process and ship orders as quickly as possible, so after you have clicked "Place Your Order", you cannot cancel or make changes to it.
If you change your mind, you may return any unwanted items by following our return instructions once you receive your order in the mail.